Exhibitors FAQ

Exhibitors Frequently Asked Questions


These FAQs will help answer any questions you may have about the shows and help you plan so you hit the ground running.

Should you have additional questions, please contact your salesperson or click the Contact Us tab above.

Frequently Asked Questions
  • Be prepared when you get there
  • Save time when you arrive
  • Information to help you plan

Does this site work on mobile devices and tablets?

The BIG Show website is a fully responsive website which means that its size adapts to mobile phones / iPads® and different resolutions. You will be able to access valuable information while attending the shows to help you find suppliers and navigate the show faster without having to download an app.

What is the BIG Show?

The Keystone BIG Shows are the BIGGEST WHOLESALE ONLY Specialty Auto Parts Trade Show outside of SEMA. It has been organized by Keystone Automotive Operations, Inc. since 2000. The shows are open exclusively to current or prospective Keystone Automotive customers and suppliers. It is a great place to learn about suppliers and products when you do not want to or cannot attend industry shows such as SEMA or PRI.

Why should I attend? How does my business benefit by attending a BIG Show?

The BIG shows offer much more than just the hottest new products and applications for the new selling season.

Take advantage of:
  • Biggest spring selling shows
  • Influence sales decisions in Attendees representing all of North America and international
  • Reach Attendees who sell your products everyday
  • Low cost and easy freight
  • Launch new products and applications
  • Show your displays/merchandising options to Attendees
  • Interact with your Keystone Sales Team and meet the Keystone Leadership Team

Besides, the BIG Shows are a slice of the SEMA show in Las Vegas. If you can't make it to the SEMA Show, then you can't miss the BIG Shows.

Who attends the BIG Shows?

This show is NOT open to the public. It is an invite-only event open only to current or prospective Keystone Automotive customers and suppliers. Keystone customers bring employees who interact with consumers concerning the type of products sold by Keystone. Attendees are directly involved with selling to the end consumer and driven to learn about your products.

How do I get my freight to the BIG Shows?

We have set up programs with each of the convention centers that host the BIG Shows to minimize cost and ensure your freight gets to the show safely and on time. Please go to the Exhibitor Info page to see the complete details. If you have additional questions please use the Contact Us page and an associate will get back with you.

How do I get my show materials from Washington, DC to Dallas?

Keystone will move your freight from Washington, DC to Dallas for $250/pallet. You will be responsible for outbound freight arrangements from Gaylord Texan Resort & Convention Center.

What do I need to do if I am attending BIG Show West (Dallas) only?

Follow directions for inbound shipments using the BIG Show West advance warehouse or direct to facility information. We encourage you to benefit from the advance warehouse as this is the safest and more stress relief option. Everything will be taken care in advance and it will ease your mind. You will be responsible for outbound freight arrangements from the Gaylord Texan Resort & Convention Center.

What do I need to do if I am attending both BIG Shows?

Keystone will move your freight from Washington, DC to Dallas for $250/pallet. You will be responsible for outbound freight arrangements from the Gaylord Texan Resort & Convention Center.

What do I need to do if I am attending BIG Show East only?

Follow directions above for inbound shipments using the BIG Show East advance warehouse or direct to facility information. You will be responsible for outbound freight arrangements from Walter E. Washington Convention Center.

What do I need to do if I am attending the Expo and the BIG Shows?

Keystone will move your freight from Anaheim to Dallas and/or Washington, DC for $250/pallet per leg. You will be responsible for outbound freight arrangements from the Gaylord Texan Resort & Convention Center.

What forms do I fill out to take advantage of the freight movement from Anaheim to Dallas and/or Washington, DC?

Prior to the end of each show, a form will be provided to you to fill out.

Can I ship my show materials to Keystone Warehouse?

No, please follow freight procedure included in exhibitor info packet.

I did not receive my login credentials from SMG/Tex Expo. Who do I contact?

Please contact Jennifer Washburn at Tex Expo/AEX Services (email: jwashburn@tex-expo.com) to obtain login credentials. Include your name, company name, contact information and event(s) you’re attending.

I have not received my booth number. How do I ship my items?

Booth numbers will be provided. In the meantime, you can ship your items to the Advance Warehouse / Show site with your company name, event name and # of packages.

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